Effective Date: 1/feb/2025
At Khoi Garments, we strive to provide a seamless shopping experience with reliable and timely shipping services. Please review our shipping policy below:
1. Shipping Locations
We currently ship across India. International shipping is not available at this time.
2. Processing Time
- Orders are processed within 1-3 business days after payment confirmation.
- Orders placed on weekends or holidays will be processed on the next business day.
3. Shipping Time & Delivery
- Standard Shipping: Estimated delivery within 5-7 business days.
- Express Shipping: Estimated delivery within 2-4 business days.
- Delivery times may vary based on location, weather conditions, and unforeseen circumstances.
4. Shipping Charges
- Shipping charges are calculated at checkout based on the delivery location and shipping method selected.
- Free shipping may be available for certain orders based on promotions or minimum purchase values.
5. Order Tracking
Once your order has been shipped, a tracking number will be provided via email or SMS to track your shipment.
6. Delayed or Lost Shipments
- If your order is delayed beyond the estimated time, please contact us at 📧 Support@khoigarments.com or 📞 +91 9811055281.
- We are not responsible for delays caused by courier companies or natural disasters.
7. Damaged or Missing Items
- If you receive a damaged package or an item is missing, please contact us within 48 hours of delivery.
- Provide necessary images and details for us to investigate and resolve the issue.
8. Address Accuracy
- Customers must provide accurate shipping details at checkout.
- We are not responsible for non-delivery due to incorrect addresses provided by the customer.
9. Contact Us
For any shipping-related inquiries, please reach out to us: 📧 Email: support@khoigarments.com
📞 Phone: +91 9811055281
