Terms & Conditions
Effective Date: 04-02-2025

Welcome to Khoi Garments! By using our website and services, you agree to abide by the following terms and conditions. Please read them carefully before making a purchase.

1. General Terms

  • By accessing our website, you agree to comply with these terms and conditions.

  • We reserve the right to update or modify these terms at any time without prior notice.

  • Your continued use of our website constitutes your acceptance of any changes.

2. Products & Orders

  • All product descriptions, images, and prices are subject to change without notice.

  • We strive to ensure accuracy, but errors in product listings may occur.

  • We reserve the right to refuse or cancel any order for any reason, including but not limited to incorrect pricing or stock availability.

  • Orders are confirmed only after full payment is received.

3. Pricing & Payments

  • All prices are listed in Indian Rupees (INR) and include applicable taxes unless stated otherwise.

  • We accept multiple payment methods, including credit/debit cards, UPI, and online banking.

  • Payment transactions are securely processed, and we do not store payment information.

4. Shipping & Delivery

  • We process and ship orders within the specified timeframe mentioned on our website.

  • Shipping times may vary based on location and external factors beyond our control.

  • We are not responsible for delays caused by courier services or unforeseen circumstances.

5. Returns & Refunds

  • Our refund and returns policy is outlined separately Refund and Returns Policy.

  • Items must be returned in their original condition with tags intact.

  • Refunds are processed within 7-10 business days after we receive the returned item.

6. Exchange Policy

  • We accept exchanges for defective or incorrect products.

  • Customers must report issues within 48 hours of delivery to be eligible for an exchange.

7. User Responsibilities

  • You agree not to misuse our website, engage in fraudulent activities, or violate any applicable laws.

  • Any unauthorized attempt to access our systems or tamper with website functionality is strictly prohibited.

8. Intellectual Property

  • All content, including text, images, logos, and graphics, is the property of Khoi Garments and is protected under intellectual property laws.

  • Unauthorized use, reproduction, or distribution of our content is prohibited.

9. Limitation of Liability

  • Khoi Garments shall not be liable for any indirect, incidental, or consequential damages resulting from the use of our website or products.

  • Our liability is limited to the amount paid for the purchased product.

10. Governing Law

  • These terms and conditions are governed by and interpreted in accordance with the laws of India.

  • Any disputes arising shall be subject to the exclusive jurisdiction of the courts in Delhi Click here for more Details.

11. Contact Information

For any queries or concerns, feel free to reach out to us at:

By using our website and services, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.

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